Shipping policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–3 business days

  • International Shipping: 7–21 business days (depending on location)

Delivery times are estimates and may vary depending on your location and carrier delays.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). Tracking information will be active within 24–48 hours.

International Shipping

We currently ship to most countries worldwide. International customers are responsible for any customs duties, import taxes, or other fees that may apply once the shipment reaches their country.
Please note that delivery times may vary based on customs clearance procedures.

Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO, or certain restricted regions. If your address falls under these categories, please contact us before placing your order.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact the shipping carrier to file a claim.
However, we will do our best to assist you — please contact us at [your support email] with your order number and details.

Incorrect Shipping Information

Please double-check your shipping details before checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately — we will try to update your information before the order ships.

Contact Us

If you have any questions about your order or shipping, please reach out to us at:
📧 [your email address]
📞 [your customer service phone (optional)]